As UTG Company, our mission is to give the best service to our customers in an orderly and self-devoted manner, and to recognize the corporations that we serve as work partners, not as clients. Our firm knows that time is a very important concept for customs services, as it also applies for all branches of the services sector. We have full capability to reach and answer our clients that need high speed standards. We also have knowledgeable and experience personnel at all of the customs that we serve in. We are a team of people who love our jobs, who improve ourselves, and who continuously improve our core on a sector basis. UTG values customer satisfaction as high as it values its service quality. 3 UTG, with its devotion to ethical customs practices, social responsibility, and public responsibility concepts, is responsible to laws, customers, and employees. Being part of and working with a team that values keeping customer satisfaction at high levels is always a proud thing. UTG International Transportation and Customs Consulting Ltd, was established with the purpose of giving international air, and sea cargo agency and customs services, in Istanbul (1999). Our purpose was to make a company with a different service understanding, improve service quality, and become one of the leaders in logistics sector among hundreds of other forwarder firms. Thanks to our strong organizational structure, we never gave up our innovative identity that keeps track of improvements in communications and electronics sectors worldwide. In year 2002, our firm applied to International Air Transport Association (IATA), and then our IATA agency was confirmed. UTG is also a member of the Turkey?s representative in this sector, UTIKAD (INTERNATIONAL FREIGHT FORWARDERS ASSOCIATION OF TURKEY), and acts in accordance with UTIKAD?s ethical practices. By forming agency deals, we increased the range of our service network in countries that Turkey has a large trade volume with. Also in 2003, we applied to the Combined Freight Network «CFN-Network» (www.combinedfn.com) to be Turkey?s representative; this is a network that?s based on Hong Kong, and it has representatives in many countries. Between 2001 ? 2005, UTG successfully conducted Aeroflot Russian Airways Cargo part as the Turkish representative. Being IATA Cargo agency service and being an airways agency that serves all IATA agencies, UTG has improved its brand image in its sector. Our firm started its operations in 1999 with 8 personnel, now it has 50 personnel and it has reached a structure which serves many small and large import and export companies. In 2004, under legal practices, UTG Customs Consulting Ltd Company was formed for customs services, and our transportation firm?s name was changed to UTG International Transportation Ltd. Both of our customs and cargo agency services are held under the same framework.
Logistics
As a IATA Cargo Agency, UTG works directly with all of the airways that serve Turkey. Along with this, by making exclusive pricing deals with airways that have a large volume, we can serve our clients and agencies with costs that are lower than the market average.
All the services needed in the process which starts from the cargos manufacturing point to the needed destination are traced and followed up by UTG, be it an import or an export transportation.
Using a program that maintains a permanent connection between the offices, and one that does automation, information about all of the loadings, and the documents related to each of these can be accessed within minutes. Our services for air cargo transportation include the following product categories.
* Import-Export and Transit cargo transportation
* Import-Export Consolidation Service
* Sea+Air Multimodal cargo transportation
* Door to door delivery and distribution services
* Transportation Project services
* Fragile, Dangerous, or Perishabe Goods transportation
* Transportation services for Fair Organizations
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