Noun meaning: 1. An industry-defining 1 & 2 day regional LTL carrier. 2. A service provider so dependable, it brings a sigh of relief to its customers. When it began more than 80 years ago, Saia covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful LTL carriers in the United States, ranking in the top ten of carriers in the LTL sector. Much of Saia's growth has been accomplished through mergers and acquisitions. Saia Milestones - Timeline 2007 Succesfully integrated The Connection Company into Saia, expanding Xtreme Performance to four additional states: Indiana, Kentucky, Michigan and Ohio. The expanded Saia organization now serves 34 states with 147 terminals. 2006 SCST announced the successful sale of Jevic Transportation to a private investment group and the move of all corporate functions from Kansas City to Saia headquarters in Duluth, Ga. SCST functions were folded into Saia and the single company re-branded and publicly traded under the Saia brand on the NASDAQ, ticker symbol 'SAIA.' 2005 Saia continued to re-define their industry by launching their Xtreme Guarantee, covering the total customer experience from pickup to invoicing with a full money-back assurance. The company recently spent five years transforming itself from the inside out, with initiatives including a service product team dedicated to decreasing defects, a communication program to educate employees on their role in meeting CSIs, and ongoing customer research for continuous improvement. 2004 Saia acquired Clark Bros., a Midwestern LTL carrier operating in nine states with approximately 600 employees. The addition of Clark Bros. added direct service coverage in major midwestern markets, including Chicago, Kansas City, Minneapolis, and St. Louis. The Saia network expanded to 128 terminals, serving 30 states. 2003 Saia conducted significant market research to identify what was most important to their customers. As a result of this research, the company introduced its industry-exclusive Customer Service Indicators (CSIs) and launched their Xtreme Performance campaign. 2002 Yellow Corporation created a regional holding company, SCS Transportation, based in Kansas City, Mo. SCS Transportation, Inc. (SCST) had two operating subsidiaries - Saia and Jevic Transportation. SCST was spun off and on October 1, 2002 became an independent, publicly traded company on the NASDAQ. 2001 Sister companies, Action Express and WestEx, were integrated into Saia expanding direct coverage into 21 states with more than 100 terminals and over 5,000 employees. 1995 Smalley Transportation was merged with Saia, expanding the company into a nine-state service area. During that same year, Saia opened terminals in North and South Carolina and West Texas, providing customers with 100% coverage of 11 Southern States. 1993 When Yellow Corporation purchased Saia, there were 23 terminals and limited coverage in five states. 1924 Saia was founded in 1924 with one terminal in Houma, Lousiana.